FAQ
Launch & Pricing
2. How quickly can I launch my iGaming platform?
You can go live in as little as 30 minutes thanks to automated setup, pre-integrated payments, and a ready-to-use content library.
3. Do I need technical or coding knowledge?
No. The platform is fully no-code. Design updates, content management, and operations are handled visually through a simple dashboard — no developers required.
4. How much does it cost to launch with Maincard Sandbox?
We offer two pricing models to support different launch strategies. The standard white-label setup costs $19,999, with a 15% GGR* revenue share applied only after the brand becomes profitable. For a lower entry point, the starter package is $4,999 + $799/month, also with a 15% GGR revenue share. Both options include the same core platform capabilities.

* Gross Gaming Revenue — the total amount earned from player losses before expenses
1. What is Maincard and how does it work?
Maincard Sandbox is a white-label iGaming platform that enables you to build and operate your own online casino, sportsbook, lottery, or sweepstakes brand without development work. You get an end-to-end solution including payments, game content, compliance tools, and player management — all controlled through a simple no-code interface.
Content, Design & Customization
5. What types of content and betting options are available?
You can access 15,000+ games, including slots, live casino, table games, virtual sports, and a full sportsbook with thousands of sports and esports events, including live betting options. Game content is aggregated through Hub88, St8, Zenith, and Alea, giving you centralized access to hundreds of top studios and bonus campaigns.
6. Can i customize the gaming experience?
Yes. You control the entire player-facing experience — branding, layouts, game mix, promotions, and player journeys. You can independently enable or disable specific games, sports, or esports categories to tailor your offer for each audience or market. All changes are made instantly through a no-code dashboard, with no limit on how often you update.
7. Can I make updates while the platform is live?
Yes. Visual and content updates apply instantly with no downtime, allowing you react to perfomance insights and market trends in real time.
8. Do design changes cost extra?
No. Redesigns and UI updates are included - creative freedom is not
a paid add-on.
9. Can I use my own domain and branding?
Yes. You can launch with your own domain from day one, or use a Maincard-assigned subdomain during testing or a soft launch. You also have full control over your branding assets — logos, banners, visuals — allowing you to create a unique look and feel for your brand while using Maincard’s technical infrastructure.
Payments, Revenue & Costs
10. What payment methods are supported?
We support both fiat and crypto payments, using a cascading setup through partners like Praxis, PaynetEasy, and Fireblocks to ensure secure transactions and high approval rates across global markets. Payment methods are localized for maximum conversion. We also integrate on-ramp solutions like Onramper to enable seamless fiat-to-crypto deposits in full compliance with local regulations.
11. How are transactions processed and secured?
All transactions are handled through a PCI DSS-compliant infrastructure with bank-level security, including 256-bit SSL encryption, multi-factor authentication, and real-time fraud monitoring. We work only with top-tier global payment providers, ensuring reliable processing, fast settlements, and full protection of player funds through licensed processors and segregated accounts.
12. What are the transaction fees?
Fees vary by region and payment method, but we optimize every setup to achieve the lowest possible rates. Pricing is transparent with no hidden fees, and volume discounts are available. A detailed breakdown is provided during onboarding.
13. How does revenue sharing work?
Maincard charges a 15% share of the Gross Gaming Revenue (GGR), which covers technology, game content, licensing, payments, compliance, and ongoing support. There are no minimum volume requirements — the same transparent model applies whether you’re launching your first brand or managing multiple operations. This structure eliminates hidden costs and allows you to scale with predictable margins and minimal risk.
14. Can I get protection from negative GGR?
Yes. Through our partnership with iBankroll, your revenue share can be protected from betting volatility as an optional liquidity coverage service. This setup guarantees payouts even in negative months, ensuring stable growth and predictable income for operators who choose to enable it.
15. Are there any additional costs I should be aware of?
Most operational expenses are included, and there are no hidden platform fees. Additional costs only cover third-party services — such as affiliate tools, support and communication infrastructure, or optional custom integrations — and depend entirely on the activity and scale of your specific brand. Full transparency is provided during onboarding.
Licensing, Compliance & Risk
16. Do I need my own gaming license to launch a casino or sportsbook?
No. You can operate under Maincard’s existing international licenses without applying for your own, which dramatically reduces launch time, compliance complexity, and upfront costs. We also offer a sweepstakes-based legal framework supported by our legal opinion for the US market, enabling a fast and fully compliant go-to-market strategy.
17. What licenses and regulations are covered?
Maincard operates under international gaming licenses, including Tobique, Curaçao, and Anjouan. Our compliance framework aligns with global standards such as KYC/AML automation, responsible gaming controls, GDPR-level data security, and secure transaction monitoring.
18. In which countries can I legally operate?
Our licensing framework allows operators to work legally in most countries worldwide where online gaming is permitted — from Europe and LATAM to Asia and parts of Africa. We also provide a sweepstakes-based model for the United States, supported by our legal opinion, allowing brands to enter the U.S. market compliantly and without requiring a traditional gaming license.
19. How do you handle KYC/AML compliance?
We partner with SEON to deliver industry-leading KYC, identity verification, and AML controls. Automation speeds up onboarding while blocking risky or prohibited activity.
20. How do you protect against bonus abuse and fraud?
Our real-time monitoring, powered by Greko, prevents professional bonus hunting and fraudulent behavior before it affects performance. This protects retention budgets and ensures a healthy player environment.
Growth, CRM & Player Management
21. Do you provide CRM and player retention tools?
Yes. We partner with Smartico to deliver advanced CRM automation, including behavioral segmentation, personalized user journeys, real-time triggers, gamification, and targeted bonus campaigns.
22. Do I need my own payments, risk, or support team?
No. We manage payment operations, fraud prevention, and full multilingual support on your behalf using Zendesk and an AI-powered chat system. You focus on growth while we handle operational complexity.
23. Do you support affiliate management?
Yes. We offer native integration with Cellxpert and other platforms like MyAffiliates for performance tracking, automated commissions, and scalable partner marketing. If you prefer a different system, we can integrate it based on your strategy.
24. Do you support high rollers and unlimited betting limits?
Yes. Maincard Sandbox allows operators to set unlimited betting and withdrawal limits for verified high-value players. This flexibility is highly valued among professional bettors and VIP users, offering a premium experience while our internal systems ensure full risk and liquidity control.
25. Do you handle VIP player servicing?
We offer dedicated VIP account management and concierge-leve support as an optional service for operators who want to enhance loyalty among high-value players. You can also manage VIP relations internally if you prefer. This flexibility helps build stronger relationships and increase long-term player value without adding unnecessary overhead.